Existing Customers

Customer Portal

Access your tools, retrieve backed-up emails, get remote support, or submit a ticket — all in one place.

Email Backup Retrieval

Access and restore your backed-up emails through the MSPBackups portal. Search, preview, and download individual emails or full mailboxes.

Open Email Backup Portal

Remote Support

Allow an IronPeak technician to securely connect to your computer. Only use this when directed by our team.

  1. 1 Download and run the MSP360 Remote Client using the button below.
  2. 2 Enter the session code provided by your IronPeak technician.
  3. 3 Click Connect — your technician will join your session instantly.
Download Remote Support Client

Submit a Support Ticket

Log in to the support portal to open a ticket, check the status of an existing request, or view your support history.

You can also email us directly at support@ironpeaktechnology.com and a ticket will be created automatically.

Open Support Portal

Call Us Directly

For urgent issues, call us directly. Our team is available Monday – Friday, 8 AM – 6 PM EST, with 24/7 emergency support for critical outages.

(517) 862-8282

Email Support

Send us an email for non-urgent questions, billing inquiries, or general information. We respond to all emails within one business day.

support@ironpeaktechnology.com

Support Hours

We're here when you need us most.

  • Monday – Friday 8 AM – 6 PM EST
  • Saturday By Appointment
  • Emergency Support 24 / 7

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