IronPeak Technology LLC is a solo managed IT service provider based in Michigan, offering professional, reliable IT support to individuals, home offices, and small businesses.
With a hands-on background in enterprise IT security and a CompTIA Security+ certification, IronPeak brings enterprise-grade expertise to small business clients — without the enterprise price tag.
CompTIA Security+ Certified
Plus Series · Active Certification
| Microsoft Certification | Earned |
|---|---|
| Microsoft Certified Professional | Feb 2014 |
| MTA: Security Fundamentals | Feb 2015 |
| MTA: Windows OS Fundamentals | May 2014 |
| MTA: Networking Fundamentals | Feb 2014 |
Monitoring, patching, and backup management for every device — hands-on support billed separately.
Endpoint fees cover monitoring & patch management only. Hands-on support is billed separately.
| Service | Description | Unit | Price / Mo |
|---|---|---|---|
| Desktop / Laptop | Monitoring & patch management | Per Device | $10.00 |
| Server | Monitoring & patch management — priority handling | Per Server | $25.00 |
Device backup via Arcserve, plus email and cloud app backup for Microsoft 365 and Google Workspace.
| Service | Description | Price / Mo |
|---|---|---|
| Desktop Backup | File-level backup & recovery | $7.00 |
| Server Backup | Full system backup & disaster recovery | $50.00 |
| Service | Includes | Price / Mo |
|---|---|---|
| Microsoft 365 | Mailbox, OneDrive, Calendar, Contacts — point-in-time restore | $5.00 / mailbox |
| Google Workspace | Gmail, Drive, Calendar, Contacts — point-in-time restore | $5.00 / mailbox |
IronPeak Secure Cloud Storage
Encrypted off-site storage via IronPeak managed infrastructure. Billed on actual GB used — no minimum commitment.
per GB / month
SentinelOne AI-driven endpoint protection with ransomware defense and 24/7 monitoring.
| Service | Description | Devices | Price / Mo |
|---|---|---|---|
| Endpoint Protection | AI-driven antivirus with ransomware protection, automated remediation, and 24/7 monitoring | 1 – 25 | $10.00 / device |
| Endpoint Protection | AI-driven antivirus with ransomware protection, automated remediation, and 24/7 monitoring | 26 – 100 | $9.00 / device |
| Endpoint Protection | AI-driven antivirus with ransomware protection, automated remediation, and 24/7 monitoring | 101+ | $8.00 / device |
Hands-on troubleshooting, repairs, and user support. Independent of endpoint and backup fees.
30-min minimum per session, billed in 10-min increments.
Predictable monthly cost — no surprise bills.
Custom SLA & pricing based on scope and size.
All-in-one security & protection — save $5/device vs purchasing separately.
Enterprise-grade security backed by CompTIA Security+ certification and hands-on enterprise experience.
Managed Detection & Response for endpoints. 24/7 threat hunting, ransomware canaries, automated isolation of compromised hosts, M365 account takeover protection, and detailed incident reports.
Contact for pricing →AI-powered email security & phishing protection. Inbox-level defense against BEC & spoofing, phishing simulation & training, auto-remediation, and real-time threat intelligence. Works with M365 & Google Workspace.
Contact for pricing →Security services can be bundled with your monthly support plan. Ask about combined pricing.
Submit Issue
Client submits issue via email or phone
Acknowledgment
Response within 4 business hours
Remote Troubleshooting
Fast remote diagnosis and resolution
On-Site Visit (if needed)
If unresolved remotely, on-site scheduled
Ticket Closed
Follow-up summary provided
Straightforward billing with no hidden fees or surprises.
Billing
All services billed monthly. Invoices issued on the 1st of each month.
Payment
Net 15. Accepted: ACH, check, credit card.
Hourly Minimum
30-min minimum per session, billed in 10-min increments thereafter.
Onboarding Fee
One-time $100.00 per device setup fee for all new deployments.
Contracts
Month-to-month available. Annual contracts receive a 10% discount.
Referrals
Earn a 5% discount per referred customer who signs up. Stackable.
Support Hours
Mon – Fri, 8 AM – 5 PM ET. After-hours emergency support available.
Enterprise
6+ users — contact us for a custom support agreement.
Schedule a free IT assessment and we'll put together a custom plan that fits your business and budget.